Symonds Street Medical Centre is now
Tend offers a full range of services at your fingertips
General medicine
ePrescriptions
Medical certificates
Injury and ACC
Immigration medicals
*FREE repeat scripts
when you enrol
You can now visit your doctor at the newly renovated Symonds Street clinic or have an online consultation via the Tend app. To get started, download the Tend app to your phone and confirm your details.
We provide complete GP services in clinic or online. Visit our new Symonds Street clinic or talk to your doctor online via the Tend app.
Download our app to book a clinic or online appointment, get your medical notes, request repeat prescriptions and securely message your care team.
To access your medical team and make an appointment you can download the Tend app.
1. Download the
Tend app
While we have all your health details safely stored in our system we do need you to answer a few questions in the app to verify your identity so we can correctly match your existing medical records.
2. Confirm your
details in the app
From the app you can book a clinic or online appointment, get your medical notes, request free repeat prescriptions* and securely message your care team.
3. You're
all set to go
Let's get started
* Repeat prescriptions may require an appointment with a Tend doctor before dispensing.
Frequently asked questions
Will I have the same doctor?
Yes, you'll still be able to book an appointment to see your favourite doctor at Tend Symonds Street. Once you've downloaded the Tend app, you'll see their name in the app
Can I still see my doctor at the clinic?
Yes, when you book your appointment in the Tend app, you will have the choice to see the doctor in clinic or online.
What are the opening hours?
Online hours
Mon - Fri: 7:30am - 9:00pm
Sat - Sun: 8:00am - 4:30pm
Clinic hours
Mon - Fri: 8:00am - 5:00pm
Has the clinic moved location?
No, you can still find us in the exact same place! 57 Symonds Street. Patient parking is marked Tend Patient Parking.
Do I need to download the app?
Yes, to access your medical care going forward you will need to download the Tend app. But if you are having trouble, our care team can help you with this when you come in.
Will the pricing change?
No, fees remain the same.
Download the app so you're all ready for your next medical appointment
If you have any questions, please don't hesitate to contact our
Customer Experience Team via email at hello@tend.nz
Tend Symonds Street
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What can be treated online?
Many conditions can be treated online including coughs and colds, contraception and sexual health, women’s health, children’s health, skin conditions, allergies, insomnia, smoking, and supporting your mental health and well-being. Prescriptions and repeats, medical certificates and specialist referrals can also be consulted online.
What is the benefit of Tend?
With Tend your healthcare is at your fingertips - from the app you can manage appointments, access your medical notes, order repeat scripts, see test results and even message your care team. This is healthcare you way.
You still get to see the same doctors and nurses but in a way that works for you. Welcome to the Tend whanau.
* Auckland residents only
Can I still book an appointment by phone?
Yes, our phone lines will still be operating, however eventually you will need to download the app. If you are having trouble our care team can help you with this.